← Back to Courses

Microsoft Word - Advanced

You work in the Human Resources department of Essence IT Consulting. A vacancy for an IT Support Technician has just closed, and you must handle the applications like a professional: format a real application letter, build the shortlist of the strongest candidates, and mail merge interview letters to only the shortlisted applicants. This advanced Word course covers business letter formatting, styles and templates, data sources, and a complete mail merge workflow, ending with a final quiz.

Explore this course

Preview the journey below — 6 hands-on labs. Enroll to unlock the labs, study notes, the practice quiz and the certification exam.

📖

Study Notes

Enroll to unlock this study note.

💻

Hands-On Labs

Format the Application Letter

Turn James Phiri Banda's rough draft into a professionally formatted application letter.

45 min · Enrolled users only

Apply Styles and Create a Template

Apply built-in Word styles to the letter, modify them, and save the letter as a reusable template.

45 min · Enrolled users only

Build the Shortlist Data Source

Import the shortlist CSV into Excel, format it as a table, rank the applicants, and prepare it as the mail merge data source.

45 min · Enrolled users only

Create the Mail Merge Main Document

Build the interview invitation letter in Word with merge fields, connected to the shortlist data source.

55 min · Enrolled users only

Merge to the Shortlisted Candidates Only

Filter the recipient list to the six shortlisted candidates, then merge and check every interview letter.

50 min · Enrolled users only

Envelopes, Labels and Final Output

Merge envelopes for the shortlisted candidates, export the letters as a PDF, and run the final distribution checklist.

45 min · Enrolled users only